Refund & Cancellation Policy

1. General Policy

All payments made to GRN are considered final and non-refundable, unless explicitly stated otherwise in writing.

2. Loyalty Cards & Memberships

• GRN Loyalty Cards, NFC/RFID cards, memberships, and subscriptions are non-refundable once issued or activated.
• Lost, damaged, or misused cards may be replaced at GRN's discretion and may incur additional charges.

3. Services & Digital Products

• Fees paid for services, digital access, listings, promotions, or platform tools are non-refundable once service delivery has started.
• Partial usage does not qualify for refunds.

4. Merchant & Third-Party Products

• GRN is not responsible for refunds, returns, or disputes related to third-party merchants or partners.
• Refunds (if any) are subject to the merchant's own policies.

5. Sponsorships & Donations

• Sponsorship fees and donations are non-refundable, as they support operational, promotional, and community initiatives.
• Cancellation by sponsor does not entitle refund once branding, promotions, or listings are initiated.

6. Event Cancellations

If GRN cancels an event or program:

• Refunds or credits may be offered at GRN's sole discretion.
• Processing time may vary.

7. Chargebacks & Disputes

Unauthorized chargebacks may result in:

• Suspension or termination of services
• Blocking of accounts or loyalty cards