The Reality Behind Every Delivery
Every package delivered comes with hidden costs. Our riders face challenges that often go unseen. Understanding these issues is the first step toward meaningful change.
154M+
Delivery Riders Worldwide
Accident & Safety Risks
Riders face daily traffic hazards, often without proper safety gear or training. Road accidents are a leading cause of injury among delivery workers.
68% of riders report having experienced at least one accident
Extreme Working Hours
To meet delivery targets and earn a livable wage, many riders work 12-16 hour shifts with minimal breaks, leading to exhaustion and burnout.
Average working hours: 12+ hours per day
No Health Benefits
Most gig riders lack health insurance, paid sick leave, or any form of medical coverage. An injury can mean loss of income and mounting medical bills.
Less than 5% have any form of health insurance
Physical Strain
Constant riding, carrying heavy packages, and irregular meals lead to chronic back pain, joint issues, and other health problems.
82% report recurring physical health issues
Weather Exposure
Riders work in extreme heat, rain, and cold without adequate protection. This affects both health and vehicle maintenance costs.
Working through 40°C+ summers and monsoon rains
Income Instability
Earnings fluctuate based on orders, tips, and platform algorithms. Fuel costs and vehicle maintenance eat into already thin margins.
Average monthly income: Insufficient to meet life expenses
Mental Health Impact
Isolation, pressure to perform, customer complaints, and financial stress contribute to anxiety and depression among riders.
45% report feeling stressed or anxious regularly
Lack of Legal Protection
As gig workers, riders often lack legal protections afforded to regular employees, including minimum wage guarantees and job security.
Classified as 'independent contractors' not employees